James Sunderland has arrived in the town of Silent Hill after receiving a letter from his wife Mary, telling him to meet her in their special place in Silent Hill. However his wife died three years ago, and has kept the secrets surrounding her death. James decides to honor the letter's request, wondering if this is a sick joke or if there is more to this. As he reaches the outskirts of the town, James finds that the road is blocked, and parks at an abandoned restroom. Little does he realize that this is the first step forward into the mystery of Silent Hill and his own past.